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Total Power Assurance O&M SLAs

Total Power Assurance Plans: One SLA for Solar, BESS, Generators & EV Chargers

Why manage four different service contracts—and four different finger-pointing technicians—when your solar array, battery storage bank, standby generator, and EV charging stations all share the same electrical distribution system?

NYREER’s Total Power Assurance Plan consolidates preventative maintenance, remote monitoring, firmware management, NFPA 110 load-bank testing, and 24/7 emergency dispatch into one single-vendor Service Level Agreement (SLA).


Total Power Assurance Service Tiers

1. Residential Assurance Plan

  • Solar PV & Inverter Inspection: Annual IV-curve, thermal imaging, and terminal torque check
  • Battery Storage (BESS) Health Audit: Annual state-of-health diagnostics and firmware update
  • Kohler / Generac / Cat Generator PM: Annual oil, filter, battery, and automatic transfer switch test
  • EV Charging Station PM: Annual connector, cable, and GFCI safety check
  • Emergency Dispatch SLA: Priority next-business-day field dispatch

2. Commercial Proactive Plan

  • Solar PV & Inverter Inspection: Semi-annual thermal drone & string performance audit
  • Battery Storage (BESS) Health Audit: Semi-annual cell balance & enclosure HVAC filter service
  • Kohler / Generac / Cat Generator PM: Semi-annual PM including fluids, belts, and coolant analysis
  • EV Charging Station PM: Semi-annual cord, retractor, bollard, and OCPP network check
  • Emergency Dispatch SLA: 12-hour on-site commercial response

3. Mission-Critical 24/7 SLA

  • Solar PV & Inverter Inspection: Quarterly field audit + 24/7 NOC fault alert monitoring
  • Battery Storage (BESS) Health Audit: Quarterly thermal & BMS telemetry review
  • Kohler / Generac / Cat Generator PM: Quarterly PM + Annual NFPA 110 Resistive Load-Bank Test
  • EV Charging Station PM: Quarterly inspection + priority on-site parts swap
  • Emergency Dispatch SLA: 4-hour 24/7/365 emergency dispatch

Ready to Engineer Resilient Power or High-Throughput EV Charging?

Speak directly with NYREER’s senior electrical engineers and master technicians serving NY, NJ, VT, and MA.